FAQs & Documentation

Complete guide to using our temporary phone numbers. Find answers to common questions, learn how to use our service, and get support for SMS verification.

→Getting Started

We provide virtual temporary phone numbers for SMS verification. Use our numbers to verify accounts on social media, marketplaces, and other services that require phone verification, without using your personal number.
Click Sign Up in the header, enter your email and password, and confirm your email. Once registered, you can add funds and start receiving SMS on virtual numbers.
Select a country and service (e.g., Facebook, Google), then click Get Number. You can rent a number for activation or for a longer period. The number will appear in your activations list.

How It Works

An activation is a one-time use of a virtual number to receive SMS for verification. You buy a number, use it to verify an account, and receive the SMS code in your dashboard.
Renting lets you keep a number for a set period (e.g., 1 day, 1 week). You can receive multiple SMS during the rental period, useful for ongoing verification needs.
Most SMS arrive within 1–5 minutes. Delivery depends on the service and carrier. If you do not receive a code within 15 minutes, you can request a ban and refund for the order.

Payment & Billing

Go to Deposit in the header or your profile. Add funds via the available payment methods. Your balance will update after the payment is confirmed.
We accept various payment methods including cards and other options. Check the Deposit page for the full list of supported payment methods in your region.
Refunds are available for failed activations (e.g., no SMS received). Use the Ban button on pending orders to request a refund. Refunds are credited to your account balance.

Account Management

Open your profile menu and select Change Password. Enter your current password and the new one. You will need to sign in again after changing it.
Click Activations in the header to view all your orders. You can see the number, service, status, and received SMS for each activation.
Your balance is shown in the header next to your profile. You can also view it on the Deposit page and in your profile.

Services & Countries

We support hundreds of services including Facebook, Google, Instagram, WhatsApp, Telegram, and many more. Browse the Services page to see availability and pricing.
We offer numbers from 70+ countries. Visit the Countries page to see supported regions. Availability varies by service, select a service to see which countries have numbers.
Availability depends on our provider inventory. Popular services and countries may sell out. Check back later or try a different country or service.

Troubleshooting

Wait up to 15 minutes. If no SMS arrives, use the Ban button on the order to request a refund. Some services block virtual numbers, try a different country or service.
Yes. Use the Ban button on pending or received orders to report the issue. You will receive a refund to your account balance.
Check that your payment details are correct and you have sufficient funds. If the problem persists, try a different payment method or contact support.

Privacy & Security

We use industry-standard security practices to protect your account and payment information. Passwords are hashed and we do not store sensitive card details.
We do not require your personal phone number for registration. Virtual numbers are temporary and are recycled after use. We do not share your account data with third parties.
Virtual numbers are provided by our partners. The number is not linked to your identity. Use our service to keep your personal number private during verification.

Everything you need to know about receiving SMS verification codes with virtual phone numbers, activation, pricing, delivery times, privacy, and troubleshooting by platform.

Getting Started with Virtual SMS Verification

Create an account, add funds, pick a country and service, then activate a number. Codes display in your dashboard as soon as the platform sends them.

Typical OTP delivery times

Most codes arrive within seconds. If nothing appears after 30 seconds, refresh the dashboard before requesting a new code from the app.

OTP Delivery, Privacy & Reliability

Virtual numbers route SMS directly to your account instead of your personal carrier. That improves international delivery and keeps your real phone number private.

Keeping your personal number private

Use disposable lines for registrations, marketplaces, and secondary accounts. Avoid using virtual numbers for banking or long-term identity recovery.

When to switch numbers

If a platform filters a shared line, pick another active number from the same country or try a different region with better compatibility.

Browse by Country or Platform

Need step-by-step guides tied to a market or app? Use the hubs below for deeper landing pages with service lists, pricing widgets, and platform-specific FAQs.

Explore Countries & Services

Frequently Asked Questions

Pricing depends on country, service, and rental duration. Check the country or service page before activating, or read our payment and refund policy.

Activate a line, enter it on the platform, and watch your dashboard. The SMS code appears as soon as it is sent, usually within seconds.

Yes, in most cases. If one line fails, try another from the same country page or open the dedicated WhatsApp service hub.

Virtual numbers are safe for standard app verifications when you use them for privacy, not for sensitive financial accounts. Messages are visible only in your account during the rental window.